Problem Solving - Nov26
Date: 2026-11-11
Time: 09:00
Duration: One Full Day
CPD Points: 8

The problems may vary, but whether they are big or small we need to set goals, face challenges, and strive to overcome them.

Module 1 - Getting Started

There is a fundamental approcah to solving problems; one that can consistently lead you to effective and satisfying solutions. Being a problem-solver isn’t just an ability - it’s a whole mindset; one that drives people to bring out the best in themselves and shape the world in a positive way.

  • Assess your ability to solve problems (a questionnaire)
  • Interpret your scores

Module 2 - The Barriers to Effective Problem Solving

Several common attitudes can get in the way of effective problem solving.

  • Facilitated discussion: the various attitudes and behaviours of people who battle to solve problems
  • Let’s define a problem solver
  • Is problem solving a skill we can learn?

Module 3 - The Problem Solving Process

Problem solving helps us to take charge and share the world around us; rather than feeling as though our lives are out of control. Instead of being overwhelmed by the challenges we face, we can learn to enjoy them and overcome them.

  • A case study (practical exercise)
  • Let’s learn the various processes of solving problems
  • Goal-setting and taking responsibility
  • The 5 Why’s technique
  • The 5 Why’s in action

Please note:
Our Online Training is charged PER PERSON attending. 
APSO Members will need to Sign In to receive their 50% Member discount.



APSO Member price: R1950.00 Excluding VAT
Non-Member Price: R3900.00 Excluding VAT

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Speaker Profile:
Flee van Rensburg
Flee van Rensburg is the Founder and Managing Director of The Learning Revolution, TLR Group (Pty) Ltd. Her journey into training began in 1974 when she became the first South African trainer for an American-based speed reading company. Inspired by her passion for learning, she left her career as a radiographer to pursue this opportunity. She quickly rose to become a director of the organisation and, in 1978, established the company in Zimbabwe, successfully running it for several years before returning to South Africa to launch operations in the Eastern Cape. Flee later completed a three-year diploma in Human Resources Management through the Institute of Personnel Management and went on to lecture the second-year subject Training II for a number of years. After many years in leadership within the training sector, she founded The Learning Revolution, a company dedicated to unlocking human potential. As Managing Director, she oversees the full training function, including facilitation, programme development, customisation, and quality assurance. Flee is recognised for her empathetic, professional, and dynamic style of leadership and coaching, which inspires both her delegates and her team to reach their full potential.

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